Powering operational excellence across leading commercial operators

PERFORMANCE AND RESOURCE OPTIMISATIONS

Deliver the most impact for your network's goals by quickly optimising runtimes.

Analyse historical runtime performance in seconds, quickly identifying if you need more or less time in the network. Easily compare runtime outputs and view predicted impact metrics across performance and resource. Develop more schedules, faster, aligned to fluctuations in the operating environment.

OPPORTUNITY DETECTION

Hit your goals with intelligent, personalised recommendations.

Whether you want to maximise investments, save resources, or meet punctuality goals, CitySwift recommends the best routes to optimise and forecasts the impact of changes. Surface what you don't know (or confirm a hunch), get independent insight into what changes drive the most impact, and hold teams accountable.

DATA QUALITY AND PERFORMANCE INSIGHTS

Embed data into every decision with fast access to performance analytics.

CitySwift collects, cleans, and connects multiple data sources across the bus network. Access network, depot, route, and stop-level analytics across 40+ punctuality, efficiency, and demand KPIs with ease.Gain insights on congestion and bus speeds, driver punctuality, and vehicle block performance to identify the root cause of issues.

NXWM increases patronage by 5% using CitySwift's Performance Optimisation.

Due to reduced late running and customer wait times, and increased passengers per journey, CitySwift is being rolled out across the operator's entire fleet of over 1,400 buses.

SERVICE LEVEL REVIEWS

Inform service level reviews with demand and profitability insights.

Compare performance, demand, and profitability to understand where you are or aren't making money in the network, and at what times of day. Understand your network's passenger boarding and alighting figures down to a stop-level, and review the demand impact of service changes to inform service level reviews and network redesigns.

Go-Ahead's East Yorkshire Buses increases punctuality by 14% using CitySwift.

East Yorkshire Buses are achieving three strategic goals through CitySwift: improving on-time performance across the network, delivering a great customer experience, and saving time for the Scheduling team.

AUTHORITY COLLABORATION

Demonstrate congestion hotspots and network pinch points for bus priority discussions.

Examine where bus priority measures will have the greatest impact by accessing insights on congestion, speed, and passenger impact of delays on your network. Gain a strong, data-driven reasoning to inform discussions with the authority around areas for improvement, ensuring the right investments are made.

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