News, trends, research and best practice

East Yorkshire's Claire Robinson tells us how data has changed everything for the bus operator - from ticketing to timetables - and how it enables social distancing.

CitySwift partnered with The Go-Ahead Group to create a groundbreaking technology which predicts the best time to travel on public transport.

The CitySwift platform consists of three unique modules that use big data, artificial intelligence and machine learning to digitalise public transport networks.

Paul Allison, our Lead Front End Engineer, on why he chose to work here; what an 'average' day looks like for our tech team; and what makes CitySwift different.

Data can bring enormous benefits to bus operators and aid everything from network planning to social distancing and lobbying. Here are the top seven from our eBook.

CitySwift co-founders Brian O’Rourke and Alan Farrelly announce an expansion of the business – with a new HQ in Galway city and 50 new hires over the next two years.

Savvy bus operators are harnessing the power of data like never before – and there’s no going back. The era of the data-driven bus operator has well-and-truly begun.

As lockdowns ease, rapid increases in traffic congestion have become a problem that buses can help to solve.

We speak with bus operators about how they are using data to help passengers plan their journeys and head back to school/work with confidence.

Alex Hornby, Chief Executive of Transdev Blazefield discusses the ways in which they reassured passengers returning to travel.

National Express West Midlands has launched an AI-driven predictive bus capacity checker to help bus users choose the best time to travel, aiding social distancing.

Passengers should be able to access clear, consistent information about bus services. The world will watch how the UK’s Bus Open Data Service develops with interest.

McGill’s MD Ralph Roberts tells us he's confident that the bus industry has a very bright future, referring to the Coronavirus pandemic as ‘a time of discovery’.

CitySwift is growing fast, but we only hire the top 1% of candidates. Let's hear from our most recently recruited graduates.

The last few months have seen the creativity and tenacity of the bus industry at its best. Let’s look back and see what we’ve achieved during these difficult times.

In the 'new normal', bus operators need to respond to rapid and unforeseeable changes in demand at a time when they need to spend every penny as wisely as possible.

As lockdown restrictions lift, the bus industry must ensure a smooth recovery and a safe return to public transport. Data should be at the heart of the process.

On the 50th anniversary of his joining the bus industry, CitySwift board member Robert Montgomery reflects on his career and considers the future of buses.

Our CEO, Brian O’Rourke on how CitySwift got started and how other companies might go about creating their own cloud software.

CitySwift has closed a funding round of €2 million. Here's what it means for our company, our clients and our industry.

We are in the eye of a brutal and unexpected storm. But that storm will pass and public transport will rise again, reaching its baseline and perhaps going beyond it.

Go North East MD, Martijn Gilbert discusses the innovative When2Travel bus capacity predictor, how it came about and the potential for big data in the bus industry.

We worked with the Go-Ahead Group to quickly develop and launch an innovative technology tool that provides bus users with dynamic information about bus loads.

National Express West Midlands rolls out SwiftMetrics across its entire bus network to support a data-powered recovery.

We're pleased to announce a new CitySwift eBook, 'The Road to Recovery' – a guide to predicting and planning for recovery as coronavirus restrictions ease.

New guidance for prioritising 'active travel' on road networks should be lauded. But plans should be data-driven and enable a future, enhanced role for buses.

Could Bluetooth contact tracing apps be the catalyst to enable public transport to make a swift recovery when restrictions are lifted?

Today is Bus Workers Support Day. A day to thank all the drivers, mechanics and operational teams that continue to keep our towns and cities moving.

To help bus operators through the pandemic, we have to provide accurate, relevant insights that will aid their decision-making in a constantly-changing environment.

Bus companies must focus on how to manage the drop in revenue due to coronavirus, how to continue to support local communities – and how to plan for recovery.

We received nominations from bus companies large and small, from across the UK. The judges have reviewed all the entries and selected their shortlist.

CitySwift CEO Brian O'Rourke was recently invited to speak at MOVE – Mobility Reimagined. Here's an excerpt from his presentation.

Software development and bus ops aren't that different! A bus schedule is like software that runs on buses. Schedulers are developers and passengers are users.

Bus schedulers play a vital role, but rarely get the recognition they deserve. We've teamed up with Passenger Transport to launch a new award for 2020.

How and why bus operators should embrace cloud-native SaaS technology platforms and machine learning.

Over the last two years there's been a 12%-20% increase in UK bus passengers on Black Friday. This year, 26% more adults plan to take part. Is your network ready?

Uber losing its licence to operate in London may have black cab drivers rubbing their hands with glee, but bus passengers might also have reason to celebrate.

Cities worldwide are changing, becoming more connected, more sustainable and more liveable. Discover how Irish innovation is powering the smart city revolution.

The most common bus passenger concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.

The UK Government has launched a £150 million local pinch point fund, for local authorities to bid for high-impact schemes to address their congestion pinch points.

We're delighted to announce the publication of the first CitySwift eBook, 'The Passenger Satisfaction Playbook' – a guide to increasing bus passenger loyalty.

Our platform has a great track record of helping bus companies optimise their schedules, so we decided it was time to optimise our name.

Delivering enhanced reliability and greater passenger satisfaction at less cost through a better understanding of data opens up a whole new future for urban buses.

Renowned technology website Siliconrepublic has awarded CitySwift its coveted 'Startup of the Week' accolade.