CitySwift

News, trends, research and best practice

EBooks

The Passenger Satisfaction Playbook

The Passenger Satisfaction Playbook

The most common passenger concerns and what bus operators can do to alleviate them.

From our blog

All|Statistics|Opinion|News|Press|Tips
DevOps for buses

DevOps for buses

Opinion23 January, 2020

Software development and bus operations are not all that different! A bus schedule is like software that runs on buses. Schedulers are developers and passengers are your users.

Read More...
The Joe Wood Scheduler of the Year Award 2020

The Joe Wood Scheduler of the Year Award 2020

News16 December, 2019

Bus schedulers play a vital role, but rarely get the recognition they deserve. We've teamed up with leading industry publication Passenger Transport to launch a new award for 2020.

Read More...
It's time for more bus operators to embrace SaaS and AI

It's time for more bus operators to embrace SaaS and AI

Tips13 December, 2019

How and why bus operators should embrace cloud-native SaaS technology platforms and machine learning.

Read More...
What impact does Black Friday have on bus networks?

What impact does Black Friday have on bus networks?

Statistics28 November, 2019

Over the last two years, there has been a 12%-20% increase in UK bus passengers on Black Friday. This year, 26% more UK adults plan to take part. Is your bus network ready?

Read More...
Uber's lost licence is good news for London's bus passengers

Uber's lost licence is good news for London's bus passengers

Opinion26 November, 2019

The news that Uber has lost its licence to operate in London may have black cab drivers rubbing their hands with glee, but bus passengers might also have reason to celebrate.

Read More...
Powering the smart city revolution

Powering the smart city revolution

News07 November, 2019

Cities throughout the world are changing, becoming more connected, more sustainable and more liveable. Discover how Irish innovation is powering the smart city revolution.

Read More...
Bus passenger concerns (and what to do about them)

Bus passenger concerns (and what to do about them)

Tips30 October, 2019

According to a recent survey, the most common passenger concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.

Read More...
Feeling the pinch?

Feeling the pinch?

News14 October, 2019

The UK Government has launched a £150 million 'local pinch point fund', for local authorities to bid for high-impact schemes to address their congestion pinch points.

Read More...
The Passenger Satisfaction Playbook

The Passenger Satisfaction Playbook

News08 October, 2019

We're delighted to announce the publication of the first CitySwift eBook, 'The Passenger Satisfaction Playbook' – a guide to increasing bus passenger loyalty.

Read More...
We are now CitySwift

We are now CitySwift

News07 October, 2019

Our platform has a great track record of helping bus companies optimise their schedules, so we decided it was time to optimise our name.

Read More...
A 'secret sauce' to transform the bus industry

A 'secret sauce' to transform the bus industry

News30 August, 2019

Knowing you can deliver enhanced reliability and greater passenger satisfaction at less cost through a better understanding of data opens up a whole new future for urban buses.

Read More...
CitySwift is Siliconrepublic's 'Startup of the Week'

CitySwift is Siliconrepublic's 'Startup of the Week'

Press25 March, 2019

Renowned technology website Siliconrepublic has awarded CitySwift its coveted 'Startup of the Week' accolade.

Read More...