News, trends, research and best practice
How to Bus Back Better
An insight into how England’s National Bus Strategy can be delivered – and how data can help.
The Public Transport Report 2021
How the industry feels about the Covid experience, the future and the role of data and technology.
Beyond Covid: Building Back Better
What happens to public transport around the world in the wake of the coronavirus pandemic.
The Data-Driven Bus Operator
How big data, AI and machine learning are being used by modern bus operators around the world.
Bus Network Development Strategy for the ‘New Normal’
How bus operators can react and adapt to the ‘new normal’ using the latest tools and technologies.
The Road to Recovery
Restoring passenger faith in public transport and planning for recovery as lockdowns ease.
The Passenger Satisfaction Playbook
The most common passenger concerns and what bus operators can do to alleviate them.
From our blog
NXWM and CitySwift announce three-year partnership
National Express West Midlands selects CitySwift to optimise bus routes across the West Midlands in a three-year, multi-million Euro technology partnership.
Bus Back Better: Improving the passenger experience
In the final part of our look at the UK National Bus Strategy, we explain how passengers can be placed at the heart of Bus Service Improvement Plans.
Bus Back Better: Identifying bus priority requirements
In the second part of our look at the UK National Bus Strategy, we examine how data can be used to identify where bus priority measures will prove most effective.
Bus Back Better: Improving journey time & punctuality
An insight into the UK National Bus Strategy and how journey planning and punctuality can be improved using data and technology.
Covid-19 forced public transport to be at its most agile
Covid-19 forced the adoption of new working practises and technologies at a pace never before seen. If this innovation continues, buses will have a bright future.
Five things you can learn from our Public Transport Report
After surveying public transport professionals on the Covid experience and the future of the industry, we reveal five key findings from the results.
Data fuels Go North West’s response to the pandemic
Go North West uses data to help deliver its response to Covid-19 – an example of how modern bus operators use emerging tech to deliver services day-in and day-out.
SwiftConnect awarded 'Technology Innovation of the Year'
Our SwiftConnect bus capacity prediction tech won the prestigious ‘Technology Innovation of the Year’ Award at the 28th Annual Technology Ireland Industry Awards.
We’re hiring! 50 new roles over the next 24 months
CitySwift co-founders Brian O’Rourke and Alan Farrelly announce an expansion of the business – with a new HQ in Galway city and 50 new hires over the next two years.
How data can get bus users safely back to school/work
We speak with bus operators about how they are using data to help passengers plan their journeys and head back to school/work with confidence.
NXWM launches AI-driven bus capacity prediction technology
National Express West Midlands has launched an AI-driven predictive bus capacity checker to help bus users choose the best time to travel, aiding social distancing.
Public transport can and will be the 'natural first choice'
We are in the eye of a brutal and unexpected storm. But that storm will pass and public transport will rise again, reaching its baseline and perhaps going beyond it.
When2Travel harnesses the power of data to reassure bus users
We worked with the Go-Ahead Group to quickly develop and launch an innovative technology tool that provides bus users with dynamic information about bus loads.
Prioritising 'active travel' must not leave buses behind
New guidance for prioritising 'active travel' on road networks should be lauded. But plans should be data-driven and enable a future, enhanced role for buses.
How a Bluetooth tracing app could get passengers back onto buses
Could Bluetooth contact tracing apps be the catalyst to enable public transport to make a swift recovery when restrictions are lifted?
How COVID-19 changed our machine learning algorithms
To help bus operators through the pandemic, we have to provide accurate, relevant insights that will aid their decision-making in a constantly-changing environment.
It's time for more bus operators to embrace SaaS and AI
How and why bus operators should embrace cloud-native SaaS technology platforms and machine learning.
What impact does Black Friday have on bus networks?
Over the last two years there's been a 12%-20% increase in UK bus passengers on Black Friday. This year, 26% more adults plan to take part. Is your network ready?
Uber's lost licence is good news for London's bus passengers
Uber losing its licence to operate in London may have black cab drivers rubbing their hands with glee, but bus passengers might also have reason to celebrate.
Bus passenger concerns (and what to do about them)
The most common bus passenger concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.
Feeling the pinch? Apply for local pinch point funding
The UK Government has launched a £150 million local pinch point fund, for local authorities to bid for high-impact schemes to address their congestion pinch points.
CitySwift is Siliconrepublic's 'Startup of the Week'
Renowned technology website Siliconrepublic has awarded CitySwift its coveted 'Startup of the Week' accolade.