
News, trends, research and best practice
EBooks
Beyond Covid: Building Back Better
What happens to public transit around the world in the wake of the coronavirus pandemic.
The Passenger Satisfaction Playbook
The most common passenger concerns and what transit operators can do to alleviate them.
From our blog
Rebuilding mass transit for a brighter future
We explore what the post-Covid world could look like for bus operators... and the opportunities that await.
Beyond Covid: Building Back Better eBook
Our latest eBook offers an in-depth look at how Covid-19 has affected mass transit – and how the sector can rebuild for a brighter future.
Meet the team: Vijani Bulumulla
Vijani Bulumulla, our Senior UX/UI Designer, on why she chose to work here; what an 'average' day looks like for our design team; and what makes CitySwift different.
Data fuels Go North West’s response to the pandemic
Go North West uses data to help deliver its response to Covid-19 – an example of how modern bus operators use emerging tech to deliver services day-in and day-out.
Six positive outcomes from the Covid crisis
Our panelists were in a buoyant mood at the Scheduler of the Year Award. Rather than dwell on the negative impacts of Covid, they offered us six positive outcomes.
CitySwift wins UITP Global Startup Challenge
Flying the flag for Ireland, CitySwift has won the UITP Global Startup Challenge at IT-TRANS 2020.
SwiftConnect awarded 'Technology Innovation of the Year'
Our SwiftConnect bus capacity prediction tech won the prestigious ‘Technology Innovation of the Year’ Award at the 28th Annual Technology Ireland Industry Awards.
Richard Sherratt: Scheduler of the Year 2020
Trentbarton's Richard Sherratt received the Joe Wood Scheduler of the Year Award at a virtual ceremony that included a tribute to our friend and colleague Joe Wood.
Case Study: The Go-Ahead Group – When2Travel
CitySwift partnered with The Go-Ahead Group to create a groundbreaking technology which predicts the best time to travel on mass transit.
CitySwift 101: Introducing our transit data engine
The CitySwift platform consists of three unique modules that use big data, artificial intelligence and machine learning to digitalise mass transit networks.
Meet the team: Paul Allison
Paul Allison, our Lead Front End Engineer, on why he chose to work here; what an 'average' day looks like for our tech team; and what makes CitySwift different.
We’re hiring! 50 new roles over the next 24 months
CitySwift co-founders Brian O’Rourke and Alan Farrelly announce an expansion of the business – with a new HQ in Galway Ireland and 50 new hires over the next two years.
How data can get transit riders safely back to school/work
We speak with transit operators about how they are using data to help riders plan their journeys and head back to school/work with confidence.
Seeking opportunity from adversity
Alex Hornby, Chief Executive of Transdev Blazefield discusses the ways in which they reassured riders returning to travel.
NXWM launches AI-driven bus capacity prediction technology
National Express West Midlands has launched an AI-driven predictive bus capacity checker to help riders choose the best time to travel, aiding social distancing.
'Bus has a very bright future indeed'
McGill’s MD Ralph Roberts tells us he's confident that the transit industry has a very bright future, referring to the Coronavirus pandemic as ‘a time of discovery’.
Meet the graduates
CitySwift is growing fast, but we only hire the top 1% of candidates. Let's hear from our most recently recruited graduates.
Reasons to be cheerful
The last few months have seen the creativity and tenacity of the transit sector at its best. Let’s look back and see what we’ve achieved during these difficult times.
A data-driven recovery for mass transit
The mass transit sector must ensure a smooth recovery and a safe return when lockdown restrictions lift. Data should be at the heart of the process.
From Paisley to Riyadh and beyond!
On the 50th anniversary of his joining the transit sector, CitySwift board member Robert Montgomery reflects on his career and considers the future of mass transit.
Why we’re in the cloud
Our CEO, Brian O’Rourke on how CitySwift got started and how other companies might go about creating their own cloud software.
CitySwift closes $2.4 million funding round
CitySwift has closed a funding round of €2m ($2.4m). Here's what it means for us, our clients and our industry.
The most powerful use of big data for buses yet?
Go North East MD, Martijn Gilbert discusses the innovative When2Travel bus capacity predictor, how it came about and the potential for big data in the bus industry.
When2Travel harnesses the power of data to reassure transit riders
We worked with the Go-Ahead Group to quickly develop and launch an innovative technology tool that provides transit riders with dynamic information about bus loads.
NXWM deploys SwiftMetrics across its network
National Express West Midlands rolls out SwiftMetrics across its entire transit network to support a data-powered recovery.
How COVID-19 changed our machine learning algorithms
To help transit operators through the pandemic, we have to provide accurate, relevant insights that will aid their decision-making in a constantly-changing environment.
Let’s seize the moment
Transit operators must focus on how to manage the drop in revenue due to coronavirus, how to continue to support local communities – and how to plan for recovery.
Scheduler of the Year Award 2020: the finalists
We received nominations from bus companies large and small, from across the UK. The judges have reviewed all the entries and selected their shortlist.
Digitally transforming mass transit
CitySwift CEO Brian O'Rourke was recently invited to speak at MOVE – Mobility Reimagined. Here's an excerpt from his presentation.
DevOps for mass transit
Software development and transit operations aren’t that different! A bus schedule is like software that runs on buses. Transit planners are developers and riders are users.
Rider concerns (and what to do about them)
The most common rider concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.
The Passenger Satisfaction Playbook eBook
We're delighted to announce the publication of the first CitySwift eBook, 'The Passenger Satisfaction Playbook' – a guide to increasing transit rider loyalty.
A 'secret sauce' to transform the transit sector
Delivering enhanced reliability and greater rider satisfaction at less cost through a better understanding of data opens up a whole new future for urban transit.