News, trends, research and best practice

Transport for Wales partners with CitySwift to embark on an AI-driven bus strategy to optimize public transit services in Wales using data and machine learning.

As we get a clearer picture of how the pandemic permanently affected demand patterns, changes must be made to address the supply/demand mismatch.

In the second part of our fifth anniversary chat with Brian O’Rourke, we discuss public transit and what the perfect transit system might look like.

As CitySwift celebrates its fifth anniversary and reaches the 50 employee milestone, we sat down with CEO Brian O’Rourke to look back on the journey.

Scheduler of the Year Award judges announced

With bus driver shortages becoming an ongoing challenge, we explain how data can help mitigate the impact.

The Joe Wood Scheduler of the Year Award, sponsored by CitySwift, will again raise awareness of the profession and its importance to public transit.

Sarah McCartan, Head of Insights at CitySwift, explains what transit providers should do to ensure they are ‘data-ready’.

Why data could be the game-changer that transforms the economics of the bus sector.

National Express West Midlands selects CitySwift to optimize bus routes across the West Midlands in a three-year technology partnership.

We explain how passengers can be placed at the heart of bus service improvement plans.

We look at the challenge of integrating zero emission buses into transit networks.

We examine how data can be used to identify where bus priority measures will prove most effective.

An insight into how journey planning and punctuality can be improved using data and technology.

Covid-19 forced the adoption of new working practises and technologies at a pace never before seen. If this innovation continues, buses will have a bright future.

After surveying public transit professionals on the Covid experience and the future of the industry, we reveal five key findings from the results.

We ask public transit professionals how they feel about the Covid experience, the future of the transit sector and the role data and technology will play.

CitySwift's Brian O'Rourke was a panelist in Intelligent Transport's roundtable discussion on the role data is playing in helping the bus sector's Covid recovery.

How CitySwift is using data and technological advances in transport to fight climate change.

To mark the 110th International Women’s Day, CitySwift is celebrating each of our female workforce by #ChoosingToChallenge.

Will we witness a bright new beginning for public transit as governments seek to ‘build back better’? Here's five things you can learn from our latest eBook.

We explore what the post-Covid world could look like for bus operators... and the opportunities that await.

Our latest eBook offers an in-depth look at how Covid-19 has affected mass transit – and how the sector can rebuild for a brighter future.

Vijani Bulumulla, our Senior UX/UI Designer, on why she chose to work here; what an 'average' day looks like for our design team; and what makes CitySwift different.

Go North West uses data to help deliver its response to Covid-19 – an example of how modern bus operators use emerging tech to deliver services day-in and day-out.

Our panelists were in a buoyant mood at the Scheduler of the Year Award. Rather than dwell on the negative impacts of Covid, they offered us six positive outcomes.

Flying the flag for Ireland, CitySwift has won the UITP Global Startup Challenge at IT-TRANS 2020.

Our SwiftConnect bus capacity prediction tech won the prestigious ‘Technology Innovation of the Year’ Award at the 28th Annual Technology Ireland Industry Awards.

Trentbarton's Richard Sherratt received the Joe Wood Scheduler of the Year Award at a virtual ceremony that included a tribute to our friend and colleague Joe Wood.

CitySwift partnered with The Go-Ahead Group to create a groundbreaking technology which predicts the best time to travel on mass transit.

The CitySwift platform consists of three unique modules that use big data, artificial intelligence and machine learning to digitalise mass transit networks.

Paul Allison, our Lead Front End Engineer, on why he chose to work here; what an 'average' day looks like for our tech team; and what makes CitySwift different.

CitySwift co-founders Brian O’Rourke and Alan Farrelly announce an expansion of the business – with a new HQ in Galway Ireland and 50 new hires over the next two years.

We speak with transit operators about how they are using data to help riders plan their journeys and head back to school/work with confidence.

Alex Hornby, Chief Executive of Transdev Blazefield discusses the ways in which they reassured riders returning to travel.

National Express West Midlands has launched an AI-driven predictive bus capacity checker to help riders choose the best time to travel, aiding social distancing.

McGill’s MD Ralph Roberts tells us he's confident that the transit industry has a very bright future, referring to the Coronavirus pandemic as ‘a time of discovery’.

CitySwift is growing fast, but we only hire the top 1% of candidates. Let's hear from our most recently recruited graduates.

The last few months have seen the creativity and tenacity of the transit sector at its best. Let’s look back and see what we’ve achieved during these difficult times.

The mass transit sector must ensure a smooth recovery and a safe return when lockdown restrictions lift. Data should be at the heart of the process.

On the 50th anniversary of his joining the transit sector, CitySwift board member Robert Montgomery reflects on his career and considers the future of mass transit.

Our CEO, Brian O’Rourke on how CitySwift got started and how other companies might go about creating their own cloud software.

CitySwift has closed a funding round of €2m ($2.4m). Here's what it means for us, our clients and our industry.

Go North East MD, Martijn Gilbert discusses the innovative When2Travel bus capacity predictor, how it came about and the potential for big data in the bus industry.

We worked with the Go-Ahead Group to quickly develop and launch an innovative technology tool that provides transit riders with dynamic information about bus loads.

National Express West Midlands rolls out SwiftMetrics across its entire transit network to support a data-powered recovery.

To help transit operators through the pandemic, we have to provide accurate, relevant insights that will aid their decision-making in a constantly-changing environment.

Transit operators must focus on how to manage the drop in revenue due to coronavirus, how to continue to support local communities – and how to plan for recovery.

We received nominations from bus companies large and small, from across the UK. The judges have reviewed all the entries and selected their shortlist.

CitySwift CEO Brian O'Rourke was recently invited to speak at MOVE – Mobility Reimagined. Here's an excerpt from his presentation.

Software development and transit operations aren’t that different! A bus schedule is like software that runs on buses. Transit planners are developers and riders are users.

The most common rider concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.

We're delighted to announce the publication of the first CitySwift eBook, 'The Passenger Satisfaction Playbook' – a guide to increasing transit rider loyalty.

Delivering enhanced reliability and greater rider satisfaction at less cost through a better understanding of data opens up a whole new future for urban transit.