CitySwift

News, trends, research and best practice

EBooks

How to Bus Back Better

How to Bus Back Better

An insight into how bus service improvement plans can be delivered – and how data can help.

The Public Transit Report 2021

The Public Transit Report 2021

How public transit professionals feel about the Covid experience, the future and the role data and technology will play.

Beyond Covid: Building Back Better

Beyond Covid: Building Back Better

What happens to public transit around the world in the wake of the coronavirus pandemic.

The Passenger Satisfaction Playbook

The Passenger Satisfaction Playbook

The most common passenger concerns and what transit operators can do to alleviate them.

From our blog

All|Tips|Statistics|Press|Opinion|News
Transport for Wales and CitySwift announce pilot program

Transport for Wales and CitySwift announce pilot program

News19 November, 2021

Transport for Wales partners with CitySwift to embark on an AI-driven bus strategy to optimize public transit services in Wales using data and machine learning.

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Tailoring bus networks for new travel patterns

Tailoring bus networks for new travel patterns

Opinion05 November, 2021

As we get a clearer picture of how the pandemic permanently affected demand patterns, changes must be made to address the supply/demand mismatch.

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The perfect public transit system

The perfect public transit system

Opinion21 October, 2021

In the second part of our fifth anniversary chat with Brian O’Rourke, we discuss public transit and what the perfect transit system might look like.

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Five years of CitySwift

Five years of CitySwift

News15 October, 2021

As CitySwift celebrates its fifth anniversary and reaches the 50 employee milestone, we sat down with CEO Brian O’Rourke to look back on the journey.

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Scheduler of the Year Award judges announced

Scheduler of the Year Award judges announced

News01 October, 2021

Scheduler of the Year Award judges announced

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Minimizing the impact of bus driver shortages

Minimizing the impact of bus driver shortages

Opinion28 September, 2021

With bus driver shortages becoming an ongoing challenge, we explain how data can help mitigate the impact.

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Joe Wood Scheduler of the Year Award returns for 2021

Joe Wood Scheduler of the Year Award returns for 2021

News03 September, 2021

The Joe Wood Scheduler of the Year Award, sponsored by CitySwift, will again raise awareness of the profession and its importance to public transit.

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The bus data revolution: Becoming data-ready

The bus data revolution: Becoming data-ready

Tips31 August, 2021

Sarah McCartan, Head of Insights at CitySwift, explains what transit providers should do to ensure they are ‘data-ready’.

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The bus data revolution: The game-changer

The bus data revolution: The game-changer

Opinion17 August, 2021

Why data could be the game-changer that transforms the economics of the bus sector.

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NXWM and CitySwift announce three-year partnership

NXWM and CitySwift announce three-year partnership

News16 June, 2021

National Express West Midlands selects CitySwift to optimize bus routes across the West Midlands in a three-year technology partnership.

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Bus back better: Improving the passenger experience

Bus back better: Improving the passenger experience

Tips08 June, 2021

We explain how passengers can be placed at the heart of bus service improvement plans.

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Bus back better: Integrating zero emission buses

Bus back better: Integrating zero emission buses

Tips24 May, 2021

We look at the challenge of integrating zero emission buses into transit networks.

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Bus back better: Identifying bus priority requirements

Bus back better: Identifying bus priority requirements

Tips12 May, 2021

We examine how data can be used to identify where bus priority measures will prove most effective.

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Bus back better: Improving journey time & punctuality

Bus back better: Improving journey time & punctuality

Tips04 May, 2021

An insight into how journey planning and punctuality can be improved using data and technology.

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Covid-19 forced mass transit to be at its most agile

Covid-19 forced mass transit to be at its most agile

Opinion21 April, 2021

Covid-19 forced the adoption of new working practises and technologies at a pace never before seen. If this innovation continues, buses will have a bright future.

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Five things you can learn from our Public Transit Report

Five things you can learn from our Public Transit Report

Opinion14 April, 2021

After surveying public transit professionals on the Covid experience and the future of the industry, we reveal five key findings from the results.

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The Public Transport Report 2021

The Public Transport Report 2021

Statistics06 April, 2021

We ask public transit professionals how they feel about the Covid experience, the future of the transit sector and the role data and technology will play.

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Data-led optimization of the bus sector

Data-led optimization of the bus sector

News22 March, 2021

CitySwift's Brian O'Rourke was a panelist in Intelligent Transport's roundtable discussion on the role data is playing in helping the bus sector's Covid recovery.

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A vision for a green future

A vision for a green future

News15 March, 2021

How CitySwift is using data and technological advances in transport to fight climate change.

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International Women’s Day at CitySwift

International Women’s Day at CitySwift

Opinion12 March, 2021

To mark the 110th International Women’s Day, CitySwift is celebrating each of our female workforce by #ChoosingToChallenge.

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Five things you can learn from our latest eBook

Five things you can learn from our latest eBook

Opinion02 March, 2021

Will we witness a bright new beginning for public transit as governments seek to ‘build back better’? Here's five things you can learn from our latest eBook.

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Rebuilding mass transit for a brighter future

Rebuilding mass transit for a brighter future

Opinion18 February, 2021

We explore what the post-Covid world could look like for bus operators... and the opportunities that await.

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Beyond Covid: Building Back Better eBook

Beyond Covid: Building Back Better eBook

News08 February, 2021

Our latest eBook offers an in-depth look at how Covid-19 has affected mass transit – and how the sector can rebuild for a brighter future.

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Meet the team: Vijani Bulumulla

Meet the team: Vijani Bulumulla

Opinion14 January, 2021

Vijani Bulumulla, our Senior UX/UI Designer, on why she chose to work here; what an 'average' day looks like for our design team; and what makes CitySwift different.

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Data fuels Go North West’s response to the pandemic

Data fuels Go North West’s response to the pandemic

Opinion12 January, 2021

Go North West uses data to help deliver its response to Covid-19 – an example of how modern bus operators use emerging tech to deliver services day-in and day-out.

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Six positive outcomes from the Covid crisis

Six positive outcomes from the Covid crisis

Opinion21 December, 2020

Our panelists were in a buoyant mood at the Scheduler of the Year Award. Rather than dwell on the negative impacts of Covid, they offered us six positive outcomes.

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CitySwift wins UITP Global Startup Challenge

CitySwift wins UITP Global Startup Challenge

News03 December, 2020

Flying the flag for Ireland, CitySwift has won the UITP Global Startup Challenge at IT-TRANS 2020.

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SwiftConnect awarded 'Technology Innovation of the Year'

SwiftConnect awarded 'Technology Innovation of the Year'

News26 November, 2020

Our SwiftConnect bus capacity prediction tech won the prestigious ‘Technology Innovation of the Year’ Award at the 28th Annual Technology Ireland Industry Awards.

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Richard Sherratt: Scheduler of the Year 2020

Richard Sherratt: Scheduler of the Year 2020

News19 November, 2020

Trentbarton's Richard Sherratt received the Joe Wood Scheduler of the Year Award at a virtual ceremony that included a tribute to our friend and colleague Joe Wood.

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 Case Study: The Go-Ahead Group – When2Travel

Case Study: The Go-Ahead Group – When2Travel

News22 October, 2020

CitySwift partnered with The Go-Ahead Group to create a groundbreaking technology which predicts the best time to travel on mass transit.

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CitySwift 101: Introducing our transit data engine

CitySwift 101: Introducing our transit data engine

News20 October, 2020

The CitySwift platform consists of three unique modules that use big data, artificial intelligence and machine learning to digitalise mass transit networks.

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Meet the team: Paul Allison

Meet the team: Paul Allison

Opinion13 October, 2020

Paul Allison, our Lead Front End Engineer, on why he chose to work here; what an 'average' day looks like for our tech team; and what makes CitySwift different.

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We’re hiring! 50 new roles over the next 24 months

We’re hiring! 50 new roles over the next 24 months

News29 September, 2020

CitySwift co-founders Brian O’Rourke and Alan Farrelly announce an expansion of the business – with a new HQ in Galway Ireland and 50 new hires over the next two years.

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How data can get transit riders safely back to school/work

How data can get transit riders safely back to school/work

Opinion28 August, 2020

We speak with transit operators about how they are using data to help riders plan their journeys and head back to school/work with confidence.

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Seeking opportunity from adversity

Seeking opportunity from adversity

Opinion25 August, 2020

Alex Hornby, Chief Executive of Transdev Blazefield discusses the ways in which they reassured riders returning to travel.

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NXWM launches AI-driven bus capacity prediction technology

NXWM launches AI-driven bus capacity prediction technology

News18 August, 2020

National Express West Midlands has launched an AI-driven predictive bus capacity checker to help riders choose the best time to travel, aiding social distancing.

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'Bus has a very bright future indeed'

'Bus has a very bright future indeed'

Opinion06 August, 2020

McGill’s MD Ralph Roberts tells us he's confident that the transit industry has a very bright future, referring to the Coronavirus pandemic as ‘a time of discovery’.

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Meet the graduates

Meet the graduates

Opinion23 July, 2020

CitySwift is growing fast, but we only hire the top 1% of candidates. Let's hear from our most recently recruited graduates.

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Reasons to be cheerful

Reasons to be cheerful

Opinion16 July, 2020

The last few months have seen the creativity and tenacity of the transit sector at its best. Let’s look back and see what we’ve achieved during these difficult times.

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A data-driven recovery for mass transit

A data-driven recovery for mass transit

Opinion07 July, 2020

The mass transit sector must ensure a smooth recovery and a safe return when lockdown restrictions lift. Data should be at the heart of the process.

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From Paisley to Riyadh and beyond!

From Paisley to Riyadh and beyond!

Opinion06 July, 2020

On the 50th anniversary of his joining the transit sector, CitySwift board member Robert Montgomery reflects on his career and considers the future of mass transit.

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Why we’re in the cloud

Why we’re in the cloud

News02 July, 2020

Our CEO, Brian O’Rourke on how CitySwift got started and how other companies might go about creating their own cloud software.

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CitySwift closes $2.4 million funding round

CitySwift closes $2.4 million funding round

News24 June, 2020

CitySwift has closed a funding round of €2m ($2.4m). Here's what it means for us, our clients and our industry.

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The most powerful use of big data for buses yet?

The most powerful use of big data for buses yet?

News10 June, 2020

Go North East MD, Martijn Gilbert discusses the innovative When2Travel bus capacity predictor, how it came about and the potential for big data in the bus industry.

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When2Travel harnesses the power of data to reassure transit riders

When2Travel harnesses the power of data to reassure transit riders

News08 June, 2020

We worked with the Go-Ahead Group to quickly develop and launch an innovative technology tool that provides transit riders with dynamic information about bus loads.

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NXWM deploys SwiftMetrics across its network

NXWM deploys SwiftMetrics across its network

News02 June, 2020

National Express West Midlands rolls out SwiftMetrics across its entire transit network to support a data-powered recovery.

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How COVID-19 changed our machine learning algorithms

How COVID-19 changed our machine learning algorithms

News15 April, 2020

To help transit operators through the pandemic, we have to provide accurate, relevant insights that will aid their decision-making in a constantly-changing environment.

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 Let’s seize the moment

Let’s seize the moment

Opinion02 April, 2020

Transit operators must focus on how to manage the drop in revenue due to coronavirus, how to continue to support local communities – and how to plan for recovery.

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Scheduler of the Year Award 2020: the finalists

Scheduler of the Year Award 2020: the finalists

News04 March, 2020

We received nominations from bus companies large and small, from across the UK. The judges have reviewed all the entries and selected their shortlist.

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Digitally transforming mass transit

Digitally transforming mass transit

Opinion25 February, 2020

CitySwift CEO Brian O'Rourke was recently invited to speak at MOVE – Mobility Reimagined. Here's an excerpt from his presentation.

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DevOps for mass transit

DevOps for mass transit

Opinion23 January, 2020

Software development and transit operations aren’t that different! A bus schedule is like software that runs on buses. Transit planners are developers and riders are users.

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Rider concerns (and what to do about them)

Rider concerns (and what to do about them)

Tips30 October, 2019

The most common rider concerns are value for money, punctuality, frequency and journey times. Here's our advice on how to deal with each of them.

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The Passenger Satisfaction Playbook eBook

The Passenger Satisfaction Playbook eBook

News08 October, 2019

We're delighted to announce the publication of the first CitySwift eBook, 'The Passenger Satisfaction Playbook' – a guide to increasing transit rider loyalty.

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A 'secret sauce' to transform the transit sector

A 'secret sauce' to transform the transit sector

News30 August, 2019

Delivering enhanced reliability and greater rider satisfaction at less cost through a better understanding of data opens up a whole new future for urban transit.

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