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Five things you can learn from our Public Transit Report

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Five things you can learn from our Public Transit Report

We recently published ‘The Public Transit Report’, in which we asked public transit professionals how they feel about the Covid experience, the future of the transit sector and the role data and technology will play.

Here are five key findings from the report:

1. Public transit rose to the challenge

Public transit professionals give their own sector an eight out of ten rating for its response to Covid, with 44% believing that there is nothing they could have done differently even if they had known the full severity of the pandemic sooner.

2. Covid has accelerated use of data and technology

Over two-thirds of public transit professionals identify accelerated use of data and technology as a positive legacy of the Covid experience. Real-time passenger information, scheduling software and data analytics platforms were all useful tools.

3. Public transit must react to changed travel patterns

More than four-fifths of public transit professionals fear that the erosion of key markets, such as commuters and shoppers, will be a legacy of Covid. However, 64% believe the sector has demonstrated its agility during the crisis.

4. Government will play a greater role

Almost half of public transit professionals identify improved relations with local government partners as a positive legacy of Covid. Those relationships now look set to intensify, with more than four-fifths expecting to see a greater role for central and/or local government in specifying and paying for public transport.

5. The decarbonization agenda will aid the sector’s recovery 

Almost two-thirds of public transit professionals believe we are ‘likely’ or ‘very likely’ to see policies that constrain car use and promote public transit. 47% believe that public transport use will be ‘higher’ or ‘significantly higher’ than pre-pandemic levels by 2030.

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The Public Transit Report 2021